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TrueCore Federal Credit Union

Important Coronavirus (COVID-19) Update

At TrueCore, our members come first, that is why our top priority is to ensure your health and safety.  Here are some of the precautions we're taking in order to do our part:

All TrueCore lobbies are closed until further notice.  Appointments may be scheduled if necessary. 

Our drive thru areas remain open, fully staffed, and ready to serve you.  Our drive thru representatives are strictly adhering to sanitation standards in accordance with the Ohio Department of Health. 

Our Contact Center is prepared to assist you during regular business hours.  Call/text 740-345-6608 or email

If you are interested in applying for a loan, we are fully prepared to fulfill your needs. Call/text 740-345-6608 or apply online for both consumer and  mortgage loans.
Questions about Economic Impact Payments? For complete details, please visit the IRS website, in a new Window).

We want to remind you of all the ways you can access your TrueCore funds remotely: 

  • Online banking - Access your accounts 24/7 at
  • TrueCore’s mobile app - Transfer funds, deposit checks with Quick Pic Deposit, make payments, control your cards, and more.
  • Free ATMs - Access them free at each branch, 100+ Duke & Duchess shops, or at thousands of partner ATMs nationwide.
  • Consumer Loans - Apply online.
  • Mortgage Loans - Apply online while rates are low.
  • Night Drop - Deposit cash, payments, and checks without waiting in line; they will be processed within 24 business hours.
If you need assistance, please don’t hesitate to call/text 740-345-6608 or email  Thank you for your membership.