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TrueCore Federal Credit Union

Digital Banking

A man using a computer and smartphone.

Digital Banking

We know you’re always on the go, so TrueCore gives you convenient access to your accounts with Digital Banking.  This compact version of Online Banking allows you to easily access your account information, transfer funds, deposit a check, or keep an eye on your credit score. 

Users prior to February 27:

We have upgraded our mobile banking app and online banking site. We migrated to a new omnichannel digital banking platform.  Our former online banking site will no longer be available after this spring, so an upgrade was necessary. But we are pleased that the new platform offers enhanced security and improved functionality. It also provides the same look and feel regardless of whether you view it on your phone or computer.

If you still need to upgrade to the new platform, please click here for important information, helpful guides, and more.

New to TrueCore’s Digital Banking?

To enjoy the freedom of digital banking, just follow the simple steps from our mobile app or at For help enrolling, view our quick step-by-step Enrollment Guide

Two-Factor Authentication

For added security, you will be required to add 2-factor authentication to your account. Please note that it will default to texting the verification code to the mobile phone number we have on file at TrueCore.  If you are unable to receive text (SMS) messages, you can choose to receive your access code via a phone call.  Read more about 2-factor authentication here.

Exciting New Features

  • Member-to-member transfers
  • Check withdrawals
  • Ability to organize accounts
  • CD (Share Certificate) renewals
  • Enhanced credit score information
  • Ability to notate all transactions
  • View similar transactions based on a specific merchant
  • Ability to open a new sub account
  • Detailed account insights

Frequently Asked Questions

We have compiled a list of FAQs to assist you in getting acquainted to our digital platform. It covers common digital banking errors, transfers/transactions, Bill Pay, alerts, eStatements, and more. 

If you require assistance logging into your account, please contact a Member Service Representative at 740-345-6608 or Thank you for your membership.